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A smarter approach to pet health

Say goodbye to confusing medication schedules and extra trips to the vet

Koala care box, pill packet, and pill bottle

1.We're the pharmacy your pet deserves, with the same products your vet trusts.

  • A white capsule shaped pill

    Prescription Meds

    Vet approved

  • A salmon-colored soft chew

    Major Brands

    Like Heartgard™

  • A yellow capsule shaped pill

    Vitamins & Supplements

    Like Omega 3

2.To start shopping, we’ll want to get to know each of your pets.

Once you’re set up, future orders are a breeze. Especially when shopping for multiple pets.

  • Pet info to help us guide your shopping.
  • Vet info so we can coordinate prescriptions.
  • Your info for payment and shipping.
A black and white dog and an orange cat sitting next to each other

3.To get prescriptions right, Koala works directly with your vet. Our pharmacy will:

  • Fetch prescriptions from your vet, so you don't have to.
  • Verify prescriptions to ensure safety and accuracy.
Three different colored pills

4.Our boxes and pouches are sorted by pet, date and time to make medications a no-brainer.

  • Multiple pets? We label everything with their names.
  • Multiple caregivers? Always know you’re on schedule.
  • Chronic conditions? No more juggling bottles.
A care box with pill packets

5.Automatic refills allow you to set it once and never worry about it again.

  • Subscription Boxes

    Arrive on the schedule you set

  • Make Changes Any Time

    When prescriptions are updated

  • Plus One-Time Orders

    For occasional needs

6.Our service is totally free. You only pay for medications.

Koala believes that all our extra work adds up to better life for you and your pet. Try it once and you’ll see.

Koala pill packets

7.All your questions, answered.

What is Koala Health?

Koala Health is a pet health company focused on simplifying the healthcare experience for pet parents. We make it easy to shop for your pet’s medications and health related products on our e-commerce website and we dispense and ship those products in our custom pouch packaging.

Who is Koala Health for?

Koala Health is for dogs and cats, especially those with chronic conditions - our goal is to simplify healthcare and make the medication management experience easy for pet parents.

What are the benefits of using Koala Health?

Koala Health makes it easy to shop for all of your pet’s medications and health related products and provides you with free services that simplify the medication management experience. Those free services include:

  • Auto-Refill: you never have to worry about running out of your pet’s medications again.
  • Prescription management: we work with your vet to make sure your pet’s prescriptions always have refills available.
  • Pouch packaging: we sort your pet’s medications by date and time into individual pouches so you never have to worry about which medications to give when or if you or your partner already gave your pet their medications.

What is a Pet Care Box?

Your Pet Care Box is your pet’s personalized monthly shipment that contains all of their medication and health related products in the packaging you selected. It comes as part of our free auto-refill service where we’ll ship you your pet’s Care Box on schedule so that they never run out of their medication or miss a dose.

What is pouch packaging?

Our pouch packaging is a free packaging option where our Pharmacy Team will presort all of your pet’s prescriptions into individual dose pouches by date and time. This way you don’t have to worry about remembering which medications to give when and if you or your partner already gave your pet their medication.

Is the Koala Health service free to use?

Yes, all of our pharmacy services are complimentary for our customers. This includes our auto-refill service, our custom pouch packaging, our prescription management service, and access to our pharmacy team 24/7.

Why isn’t Koala Health available in my state?

We currently operate in the following states:

  • Alabama
  • Alaska
  • Arkansas
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wyoming

In order to ship prescriptions to a US state / territory we need to have a license for that specific state. We’re continuing to receive new US state / territory licenses rapidly so please sign up for our waitlist and we’ll notify you as soon as we’re live in your state.

Koala Health is great! Can I join the team?

We’re growing rapidly and are always looking to expand our team. If you’re interested in joining the team, you can check out our open roles on our careers page or email us your resume to hello@koala.health