A SingleSource for every Rx request.
Koala's SingleSource platform brings third-party prescription requests into one connected workflow, helping clinics recover revenue, reduce administrative work and gain complete visibility into every request.
The Challenge Clinics Face
Today's pharmacy landscape is fragmented. As third-party prescription requests flow through multiple pharmacies and channels, clinics lose visibility into pharmacy activity. This makes it impossible to recover revenue, reduce administrative work and deliver a consistent client experience. SingleSource was built to solve three of the biggest challenges clinics face:
of pharmacy revenue is lost to third-party pharmacies.
staff hours per week are spent managing third-party prescription requests.
of vet practices approve outside pharmacy requests, creating multiple workflows for staff to manage.
Why SingleSource is the Solution
The measurable impact of a connected pharmacy.
One Controlled Path for Every Prescription
Koala handles the administrative work behind every third-party prescription request, with complete visibility and approval remaining in your hands.
Bring third-party requests into one workflow
Third-party requests are prescriptions your clinic writes that outside pharmacies, like online retailers or mail-order pharmacies, ask to fill. SingleSource brings them all into one place, making them easier to manage.
Automatically match requests to the right patients
Koala works to match each request back to your practice management system, so your team isn't chasing records to confirm which patient and prescriber a request belongs to.
Review and respond with full control
Your team approves or declines every request within KoalaVet, with complete visibility and final approval remaining in your hands.
This allows your team to spend less time managing prescriptions and more time caring for patients and supporting pet parents.
"Before SingleSource, we managed prescription requests across seven different portals. Now everything comes through one place, making it much easier for our team."
See SingleSource in Action
Schedule a personalized demo to see how SingleSource can bring every Rx request into one connected workflow.